Return & Refund Policy
At Blink Jewelry, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free refund or exchange policy. Please read the following guidelines carefully:
Eligibility:
- To be eligible for a return or exchange, items must be in their original condition, unworn, and undamaged. All tags and packaging must be intact.
Timeline:
- You may initiate a return or exchange within 3 days of receiving your order. After this period, we may not be able to accept your return or exchange.
How to Initiate a Return or Exchange:
- To initiate a return or exchange, please contact our customer service team at [[email protected]]. Provide your order number and the reason for your return or exchange. Our team will guide you through the process and provide instructions for returning the item(s).
Return Shipping:
- For returns due to change of mind or sizing issues, the customer is responsible for return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Refunds:
- Once your return is received and inspected, we will process your refund within 5 Days. Refunds will be issued to the original payment method used for the purchase. Please note that shipping fees are non-refundable.
Exchanges:
- If you would like to exchange an item for a different size, style, or color, please indicate your preference when initiating the return. Exchanges are subject to product availability. If the requested item is not available, we will issue a refund or provide store credit.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.
Gift Returns:
- If you received an item as a gift and would like to return or exchange it, please contact us with the gift giver’s information. We will assist you in processing the return or exchange.
If you have any questions or need further assistance, please don’t hesitate to contact our customer service team. Your satisfaction is our top priority.